Fees

Extra Fees

• On-site Fee - We charge a fee to have a florist set up on-site for each location. We also charge a limited time fee (if needed) depending on how big the wedding is:

  • Simple Wedding: (at least 2 hours needed for set up)

    • On-site Fee: $50

    • Limited Time Fee: $25 for every hour less than 2

    • Bud vases, garland, cake flowers, welcome sign, etc.

  • Standard Wedding: (at least 3 hours needed for set up)

    • On-site Fee: $100

    • Limited Time Fee: $25 for every hour less than 3

    • Arch piece, standard mantel, installs under $1k, etc.

  • Large Wedding: (at least 4 hours needed for set up)

    • On-site Fee: $250

    • Limited Time Fee: $50 for every hour less than 4

    • More than one install, speciality installs (i.e. staircases, floating arches, chandeliers, mantels over $1k, etc.)

  • Mega Wedding: (at least 5 hours needed for set up)

    • On-site Fee: $500

    • Limited Time Fee: $50 for every hour less than 5

    • More than 2 installs

• Takedown Fee - $25 + additional on-site fee + additional delivery fee for having to go back to the venue to take everything down.

  • We always encourage brides to have their bridal party just take everything down themselves! It’s much easier that way plus the bride and groom save money :)

    • Log Haven is an exception to this – we are required to do takedown in order to do weddings there and thus must always charge a takedown fee to our clients who book there.

• Delivery Fee - Delivery fees are dependent on the amount of car loads it will require to get the flowers to the venue. If two cars are needed, double the delivery fee. If three are needed, triple the fee, etc. (this should be accounted for in the invoicing tool based on the on-site size)

  • What is calculated in the delivery fee: time of employees to drive there and back + cost of gas to drive there and back + number of cars / employees

  • Amount per sizing

    • Simple on-site: 1 car

    • Standard on-site: 1 car

    • Large on-site: 2 cars

    • Mega on-site: 4 cars

  • Minimum delivery fee is $20 (this will be reflected in the calculator)

• Rush Fee - We MUST receive the deposit FOUR WEEKS before bridals/wedding (whichever comes first) or there will be a $50 rush fee ($25 for rush fee if just bridals)

  • Additionally, if clients have already paid the deposit but change their bridal date to 3 weeks away the bridal rush fee will also be charged ($25)

  • If we receive the deposit within TWO WEEKS of the event the rush fee is doubled ($50 for bridals, $100 for wedding)

  • We charge a rush fee because we need time to order the flowers and coordinate who will be taking the wedding

  • This fee applies to clients who reach out more than 4 weeks in advance but do not get back to us in enough time

• Change Fee - A change fee will be applied upon the 3rd major change or the 5th total change after the initial invoice is sent out. A major change is defined as anything greater than $500 worth of changes. This fee costs $25 for each additional change. (i.e. 3rd time is $25, 4th time is another $25, etc.)

  • This is tool for you to help consolidate the changes. Use wisely :)

• Late Change Fee - Also, if you make changes that alter the invoice by more than $100 within 6 weeks of the wedding there is a $50 change fee

• Flip (re-set up) Fee

  • Simple & Standard - $50 per hour of having to wait and re-set up. This will cover for 2 florists to be there.

  • Large - $100 per hour of having to wait and re-set up. This will cover for 4 florists to be there.

  • Mega - $200 per hour of having to wait and re-set up. This will cover for 8 florists to be there.

    • If the times are super far apart (i.e. 9 AM and 4 PM) we can charge a 2nd delivery fee + 1 hour re-setup fee. You can charge whichever is cheaper (multiple re-setup fees or delivery + re-setup fee)

• Restock Fee - If significant reductions are made (enough to cause us to change the order we’ve already placed with our wholesalers) 3 weeks or less from the wedding date, you will be charged a restock fee for the flowers you requested but no longer need. This fee is 75% of each invoiced arrangement removed from the wedding and covers the flowers we still have to purchase from our wholesaler because we made the order.

  • Note – if they are adding within 3 weeks, the late change fee applies but not the restock fee

• Cancellation Fee - If a client cancels their event (which is never fun 😭), this is our *unfortunate but necessary* cancellation policy

  • The deposit is nonrefundable. This covers the cost of our time designing and pricing out their wedding, as well as reserving their date and rejecting other weddings we would otherwise take.

  • The balance is refundable, but it depends on if we’ve already ordered the flowers

    • If no order has been made - full balance refund (except for deposit)

    • If order has been made but not picked up - refund according to restock fee (50% of the balance)

    • If order has been made and picked up - we can refund 25% of the balance. We wish we could do more but at that point we have already paid for the flowers

• Credit Card Fee - We charge a 3.8% credit card fee when clients want to call and pay over the phone